J&C Cigars Company – Terms and Conditions
Last Updated: 10/31/2024
Welcome to J&C Cigars Company! These Terms and Conditions (“Terms”) govern your access to and use of our website (the “Site”) and any purchases made through it. By accessing or using this Site, you agree to these Terms. Please read them carefully.
1. Eligibility
By accessing and using this Site, you affirm that you are at least 21 years old, or the legal age for purchasing tobacco products in your jurisdiction. By purchasing from J&C Cigars Company, you confirm that you meet the legal age requirements.
2. Product Information
We strive to provide accurate descriptions and images of our products. However, there may be minor variations in appearance and details. All products are subject to availability, and we reserve the right to limit quantities.
3. Pricing and Payments
Currency: All prices are listed in U.S. dollars (USD).
Payment Methods: We accept all major credit cards as well as virtual payment options like Zelle and PayPal.Taxes and Duties: Taxes and any applicable import duties are calculated at checkout.
Price Changes: Prices are subject to change without notice.
4. Shipping and Delivery
Shipping Options: Orders are typically shipped within 1-3 business days via various shipping carriers.
Delivery Times: Estimated delivery times are provided at checkout but may vary.
Risk of Loss: Once your order is shipped, J&C Cigars Company is not liable for any delays or damage during transit. Risk of loss or damage passes to the buyer upon shipment.
5. Returns and Refunds
Due to the nature of our products, all sales are final. However, if you receive an item that is damaged or incorrect, please contact us within 3 days of delivery at info@jccigarsco.com for a replacement or refund.
6. Intellectual Property Rights
All content on this Site—including text, images, graphics, logos, and other materials—is owned by J&C Cigars Company or our content suppliers and is protected by intellectual property laws. Unauthorized use, reproduction, or distribution of this content is prohibited.
7. User Conduct
By using our Site, you agree not to:
Engage in any unauthorized data collection, including scraping or data mining.
Post or transmit any offensive, abusive, or misleading content.
Disrupt the Site’s functionality.
You are responsible for keeping your account and password secure.
8. Limitation of Liability
J&C Cigars Company provides this Site and all products “as is” without any warranties, express or implied. We disclaim liability for any damages resulting from your use of this Site or our products. In no event shall our liability exceed the purchase price of the product.
9. Privacy Policy
Your use of this Site is governed by our Privacy Policy which describes how we collect, use, and protect your personal information.
10. Governing Law and Jurisdiction
These Terms are governed by the laws of your residing state, without regard to conflict of law principles. Any disputes arising from your use of this Site will be subject to the exclusive jurisdiction of the courts.
11. Changes to Terms
We reserve the right to modify these Terms at any time. Any changes will be posted on this page. Your continued use of the Site after changes are posted constitutes acceptance of the updated Terms.
12. Contact Information
For questions or concerns regarding these Terms, please contact us at:
J&C Cigars Company
Orlando Florida
Email: info@jccigarsco.com
J&C Cigars Company – Return and Refund Policy
At J&C Cigars Company, we take pride in the quality of our products and aim to provide our customers with the best cigar experience possible. Due to the nature of our products, all sales are final, but we are committed to addressing any issues that may arise with your order.
1. Final Sale Policy
All sales on our Site are final. Cigars and other tobacco products cannot be returned once purchased. We do not accept returns or issue refunds on products that have been opened, used, or damaged by the customer after delivery.
2. Damaged or Incorrect Items
If you receive an item that is damaged or incorrect, please reach out to us within 3 days of delivery. Contact us at info@jccigarsco.com with the following information:
Once we review your request and confirm the issue, we will work with you to offer a replacement or, if necessary, a refund. We reserve the right to request the return of damaged or incorrect items before issuing any replacement or refund.
3. Replacement or Refund Process
Replacement: If eligible, we will send a replacement item at no additional cost.
Refunds: In cases where a replacement is not possible, we will issue a refund to your original payment method.
Please allow 5-7 business days for any approved refunds to be processed by your payment provider.
4. Contact Information
For any questions or concerns regarding this Return and Refund Policy, please contact us at:
Email: info@jccigarsco.com
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